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cash app crashing

Cash App

Investigating – We’re aware of scam attempts made via text message asking recipients to complete a Cash App transfer. As a reminder, Cash App will never ask you to complete a transaction via SMS – payment activity occurs in-app only.

If you receive a message from someone posing as Cash App, do not click any links or reply – we also recommend blocking the sender to prevent further messages.

If possible, please send a screenshot of the message to [email protected] so we can further investigate.
Aug 22 , 01:32 UTC

No incidents reported today.

No incidents reported.

No incidents reported.

No incidents reported.

Resolved – Our team’s gotten a fix in place for customers whose Cash Card was declining at a merchant, but showing as captured in-app.

Declined payments should have corrected themselves and your balance should now be up to date. If you had a payment fail, you’re welcome to retry it at this time.

Thanks for your patience while we worked on a solution.
Nov 24 , 22:32 UTC

Investigating – We’re aware of some connection issues causing Cash Cards to decline at merchants, but show as captured in-app.

Our team is working on a solution and will share updates here as we learn more.
Nov 24 , 20:12 UTC

Monitoring – Our team’s been able to get a fix in place for iPhone 12 customers experiencing the app crashing upon startup. In order to resolve this, please uninstall and reinstall the latest version of the app from the App Store.

Thanks again for your patience while we worked to get this resolved.
Nov 22 , 18:06 UTC

Identified – Our team believes to have identified the issue and are working to push a fix.

We’ll be sure to update everyone here with any next steps, and thanks again for your patience as we work on a solution.
Nov 21 , 19:09 UTC

Update – We’re still working on a solution for the app crashing upon launch for customers migrating their data to an iPhone 12.

Thanks for hanging in there with us. As soon as we have more to share, we’ll be back with an update.
Nov 21 , 17:34 UTC

Update – We’re continuing to investigate reports of the app crashing upon startup for customers migrating their data to a new iPhone 12.

We’ll continue investigating through the night and will be back with an update as soon as we can.
Nov 21 , 01:55 UTC

Investigating – We’re aware of customers who are migrating their data to a new iPhone 12, experiencing the app crashing upon launch.

We’re working on a solution and will be sure to update everyone here.
Nov 20 , 22:46 UTC

Resolved – Today’s connection issues with payments and notifications have been fully resolved. To check the status of your payment, please view your transaction activity. If your payment is still pending, please pull down on the screen to refresh and send.

Thanks again for your patience as we worked to resolve this issue.
Nov 21 , 19:06 UTC

Welcome to Cash App's home for real-time and historical data on system performance.