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Lottery Offices

LOTTERY OFFICES ARE CURRENTLY OPEN BY APPOINTMENT ONLY

ATTENTION PLAYERS: All Lottery offices are currently open to the public by appointment only for prizes valued at $600 or more. For more information, or to view all claim options, click here .

Florida Lottery Headquarters are located in Tallahassee, and there are eight additional District Offices to better serve our players throughout the state. Click on any of the District Office locations listed below for maps and driving directions.

  • Read more about claiming Lottery prizes.
  • To become a retailer, please call or email the District Office nearest you.

Florida Lottery Headquarters

250 Marriott Drive
Tallahassee, FL 32301
Email: Claims Processing
Call: (850) 487-7707
Drop Box Hours: 8:30 am – 4 pm, EST

Pensacola District Office

Trade Winds Shopping Center
6601 North Davis Highway – Suite 54
Pensacola, FL 32504-6301
Email: District Office
Call: (850) 484-5020
Drop Box Hours: 8:00 am – 3:30 pm, CST

Tallahassee District Office

250 Marriott Drive
Tallahassee, FL 32301
Email: District Office
Call: (850) 487-7799
Drop Box Hours: 8:30 am – 4 pm, EST

Gainesville District Office

Butler Plaza
3926 Southwest Archer Road
Gainesville, FL 32608-2342
Email: District Office
Call: (352) 334-3880
Drop Box Hours: 8:30 am – 4 pm, EST

Jacksonville District Office

8206 Philips Highway – Suite #36 –
Jacksonville, FL 32256
Email: District Office
Call: (904) 448-4760
Drop Box Hours: 8:30 am – 4 pm, EST

Tampa District Office

Centerpoint Business Park
1911 US Highway 301 North – Suite 170
Tampa, FL 33619-2661
Email: District Office
Call: (813) 744-6134
Drop Box Hours: 8:30 am – 4 pm, EST

Orlando District Office

West Town Corners
380 South State Road 434 – Suite 1028
Altamonte Springs, FL 32714
Email: District Office
Call: (407) 788-2202
Drop Box Hours: 8:30 am – 4 pm, EST

Fort Myers District Office

11760 Metro Parkway
Fort Myers, FL 33966
Email: District Office
Call: (239) 278-7111
Drop Box Hours: 8:30 am – 4 pm, EST

West Palm Beach District Office

4360 Forest Hill Blvd
West Palm Beach, FL 33406
Email: District Office
Call: (561) 640-6190
Drop Box Hours: 8:30 am – 4 pm, EST

Miami District Office

14621 Oak Lane
Miami Lakes, FL 33016
Email: District Office
Call: (305) 364-3080
Drop Box Hours: 8:30 am – 4 pm, EST

A SECURED DROP BOX FOR SUBMITTING CLAIMS IS AVAILABLE AT ALL LOTTERY OFFICES UNLESS THE OFFICE IS CLOSED TO EMPLOYEES. ANY OFFICE WITH AN ASTERISK (*) NEXT TO ITS NAME IS TEMPORARILY UNABLE TO ACCEPT DROP BOX CLAIMS. PLEASE CHECK BACK FOR DAILY UPDATES. LAST UPDATED 11/28/2020.

© 2020 Florida Lottery, All Rights Reserved.
Must be 18 or older to play.
Play responsibly.

Lottery Offices LOTTERY OFFICES ARE CURRENTLY OPEN BY APPOINTMENT ONLY ATTENTION PLAYERS: All Lottery offices are currently open to the public by appointment only for prizes valued at $600

Where to Play

Florida Lottery games are designed to be a fun, low-cost form of entertainment with the added benefit of helping fund education. While most of our players enjoy the fun and entertainment of playing our games, for some, gambling of any kind can be a problem.

Based on a 2016 Survey of Problem Gambling Services, conducted by the National Council on Problem Gambling (NCPG), an estimated 1.1% of Florida adults are believed to have gambling-related problems. And while this is among the lowest per capita of all states in the nation, people with this problem cannot safely manage any kind of wagering.

To assist individuals and families struggling with addiction, the Florida Lottery encourages them to contact the Florida Council on Compulsive Gambling (FCCG), which offers a variety of free services to callers based on the needs of the individual. Callers are given the opportunity to share about the problems they are experiencing so they may be connected with the appropriate resources. Their multilingual Helpline number is: 888-ADMIT IT (888-236-4848)

Additional Resources:

National Problem Gambling Helpline
Call: 1-800-522-4700
Text: 1-800-522-4700
Chat: ncpgambling.org/chat

Gamblers Anonymous (www.gamblersanonymous.org)
Is fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem.

The Florida Lottery is committed to being a responsible community partner. We recognize our duties are not only to grow sales and contributions to education, but to encourage responsible play.

© 2020 Florida Lottery, All Rights Reserved.
Must be 18 or older to play.
Play responsibly.

Where to Play Florida Lottery games are designed to be a fun, low-cost form of entertainment with the added benefit of helping fund education. While most of our players enjoy the fun and ]]>