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FL Lottery Offices Reopening For Claim Appointments

The Florida Lottery Office says it is reopening offices for winnings of $5,000 or more claim appointments.

By Skyla Luckey , Patch Staff
Sep 14, 2020 8:15 p m ET

ST. PETERSBURG, FL —If you’re one of the lucky ones to win $5,000 or more via the Florida Lottery as a 28-year-old St. Petersburg man won $2 million in August from a scratch-off ticket, the Florida Lottery announced Monday that offices will be open to the public for claim appointments only starting September 22.

Claim appointments will be offered Tuesdays through Thursdays between the hours of 8:30 a.m. and 4:00 p.m. The first hour of each day will be reserved for players 65 and older, and those with serious underlying medical conditions, said officials.

The Florida Lottery says players must wear a face covering and submit to a mandatory health screening in accordance with Department Of Health and Centers for Disease Control guidelines prior to entering a Florida Lottery office. In an effort to limit the number of people in an office at one time, players are asked to attend their claim appointment by themselves unless they require the assistance of another person for medical reasons.

When claiming a prize, players should follow the below parameters, according to officials:

  • Prizes of $250,000 and above can be claimed via appointment at Florida Lottery Headquarters.
  • Prizes of $5,000 – $249,999 can be claimed via appointment at any Florida Lottery district office.
  • Prizes of $600 – $4,999 can be submitted via drop box at any Florida Lottery office or mailed to any Florida Lottery office for processing.
  • Prizes of $599 and below can be claimed at any Florida Lottery retailer.

The closest Florida Lottery district office to St. Petersburg is in Tampa at Centerpoint Business Park, 1911 U.S. Highway 301 North – Suite 170.

Claim appointment requests can be submitted through the Florida Lottery’s website.

FL Lottery Offices Reopening For Claim Appointments – St. Pete, FL – The Florida Lottery Office says it is reopening offices for winnings of $5,000 or more claim appointments.

Contact Us

Have you visited our Frequently Asked Questions page? Many of your questions may be answered there. However, if you don’t find the answer you are seeking, please feel free to contact us by completing the form below, or by calling the Customer Service hotline at (850) 487-7787, between the hours of 8:00 a.m. – 5:00 p.m., Eastern Time, Monday – Friday. Our administrative offices are closed on all State of Florida holidays.

Mailing Address:

The Florida Lottery
250 Marriott Drive
Tallahassee, FL 32301

Phone:
Driving Directions:
  • Florida Lottery Headquarters
  • District Offices

Under Florida law, all correspondence to the Florida Lottery, including email, is considered public record. If you do not want your email correspondence or email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact the Florida Lottery by telephone at (850) 487-7787. You may also contact the Florida Lottery in writing at 250 Marriott Drive, Tallahassee, FL 32301, although mailed correspondence is also public record.

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Play responsibly.

Contact Us Have you visited our Frequently Asked Questions page? Many of your questions may be answered there. However, if you don’t find the answer you are seeking, please feel free to contact ]]>