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All Louisiana Lottery locations to remain closed through April

The following information is from the Louisiana Lottery Corporation:

BATON ROUGE, La. – The Louisiana Lottery’s Baton Rouge headquarters, regional prize payment offices and distribution center will remain closed through the end of April in order to comply with the Governor’s extended stay-at-home mandate which also directs state office buildings to be closed to the public.

During this time of emergency, the Lottery asks that players hold on to any winning ticket of more than $600 until prize payment offices resume operations with the reassurance that prize claim deadlines occurring during the office closure, which began March 24, will be extended for 90 days.

For all other prize levels, players can visit www.louisianalottery.com/claim for information on ways they may claim in the interim. While winning tickets can be claimed by mail, the Lottery reminds players that by law, an original ticket is required for prize payment, and therefore there is no recourse for tickets lost in transit.

Drawings will continue as scheduled, with the exception of April 12, Easter Sunday, when no Louisiana-based drawings take place. Also, Lottery ticket sales will continue at any retailer that is willing and able to do so.

“We recognize and regret the inconvenience these operational adjustments may cause our players and retailers,” Hudson added. “In these uncertain times, the ultimate goal must be the safety and welfare of our entire Louisiana community.”

The Lottery will continue to monitor state and federal officials for new information on how to proceed and will be communicating our plans to resume reopening as the situation changes.

The Louisiana Lottery’s Baton Rouge headquarters, regional prize payment offices and distribution center will remain closed through the end of April in order to comply with the Governor’s extended stay-at-home mandate which also directs state office buildings to be closed to the public.

Louisiana Lottery adjust prize payment process during COVID-19 closure

The Louisiana Lottery has come up with a way for players to redeem cash prizes between $5,000 and $600 since lottery offices are closed. Spokesperson Kim Chopin says send photocopies of the winning ticket, along with a completed prize claim form and a picture of your driver’s license to lottery headquarters…

“These are things that if you were able to come into our office to claim those bigger prizes you would have had to present to us,” says Chopin.

A Louisiana Lottery Prize Claim form can be found on their website. https://www.louisianalottery.com/static/files/docs/Prize-Claim-Form.pdf

When you send photos of your winning ticket Chopin says to be sure to take clear photos and….

“You really need to make sure in those photocopies that the barcodes are visible because that’s what we are going to actually use in order to validate the legitimacy of that ticket,” says Chopin.

Chopin also advises you to hold onto the original ticket in case your prize gets lost in the mail.

Chopin says if you have a winning Powerball or Mega Millions ticket, or your Louisiana Lottery winning ticket is over $5000 they are providing an option to claim that prize.

“You still have a way to claim that prize in person, but we are going to do so by appointment so we can make sure we are doing so by CDC guidelines,” says Chopin.

To set up an appointment you can email [email protected]

The emergency prize claim extension remains in effect until claim offices are deemed fully functional. Tickets set to expire March 24 – May 25 are extended until August 15th. Prize tickets of less than $600 can be redeemed at any Lottery retailer.

The Louisiana Lottery has come up with a way for players to redeem cash prizes between $5,000 and $600 since l… ]]>