Lottery Offices
LOTTERY OFFICES ARE CURRENTLY OPEN BY APPOINTMENT ONLY
ATTENTION PLAYERS: All Lottery offices are currently open to the public by appointment only for prizes valued at $600 or more. For more information, or to view all claim options, click here .
Florida Lottery Headquarters are located in Tallahassee, and there are eight additional District Offices to better serve our players throughout the state. Click on any of the District Office locations listed below for maps and driving directions.
- Read more about claiming Lottery prizes.
- To become a retailer, please call or email the District Office nearest you.
Florida Lottery Headquarters
250 Marriott Drive
Tallahassee, FL 32301
Email: Claims Processing
Call: (850) 487-7707
Drop Box Hours: 8:30 am – 4 pm, EST
Pensacola District Office
Trade Winds Shopping Center
6601 North Davis Highway – Suite 54
Pensacola, FL 32504-6301
Email: District Office
Call: (850) 484-5020
Drop Box Hours: 8:00 am – 3:30 pm, CST
Tallahassee District Office
250 Marriott Drive
Tallahassee, FL 32301
Email: District Office
Call: (850) 487-7799
Drop Box Hours: 8:30 am – 4 pm, EST
Gainesville District Office
Butler Plaza
3926 Southwest Archer Road
Gainesville, FL 32608-2342
Email: District Office
Call: (352) 334-3880
Drop Box Hours: 8:30 am – 4 pm, EST
Jacksonville District Office
8206 Philips Highway – Suite #36 –
Jacksonville, FL 32256
Email: District Office
Call: (904) 448-4760
Drop Box Hours: 8:30 am – 4 pm, EST
Tampa District Office
Centerpoint Business Park
1911 US Highway 301 North – Suite 170
Tampa, FL 33619-2661
Email: District Office
Call: (813) 744-6134
Drop Box Hours: 8:30 am – 4 pm, EST
Orlando District Office
West Town Corners
380 South State Road 434 – Suite 1028
Altamonte Springs, FL 32714
Email: District Office
Call: (407) 788-2202
Drop Box Hours: 8:30 am – 4 pm, EST
Fort Myers District Office
11760 Metro Parkway
Fort Myers, FL 33966
Email: District Office
Call: (239) 278-7111
Drop Box Hours: 8:30 am – 4 pm, EST
West Palm Beach District Office
4360 Forest Hill Blvd
West Palm Beach, FL 33406
Email: District Office
Call: (561) 640-6190
Drop Box Hours: 8:30 am – 4 pm, EST
Miami District Office
14621 Oak Lane
Miami Lakes, FL 33016
Email: District Office
Call: (305) 364-3080
Drop Box Hours: 8:30 am – 4 pm, EST
A SECURED DROP BOX FOR SUBMITTING CLAIMS IS AVAILABLE AT ALL LOTTERY OFFICES UNLESS THE OFFICE IS CLOSED TO EMPLOYEES. ANY OFFICE WITH AN ASTERISK (*) NEXT TO ITS NAME IS TEMPORARILY UNABLE TO ACCEPT DROP BOX CLAIMS. PLEASE CHECK BACK FOR DAILY UPDATES. LAST UPDATED 11/28/2020.
© 2020 Florida Lottery, All Rights Reserved.
Must be 18 or older to play.
Play responsibly.
Where do the most Florida Lottery tickets get sold? Bet you can’t guess.
If you’re like millions of fellow your fellow Floridians, you play the lottery, whether scratch-off or lotto games. Revenue from these games goes to fund Bright Futures scholarships, paying off debt from school construction, and other education-related state expenses.
As part of our Sound Off South Florida project, in which we answer your questions, reader Mary wanted to know, “What retailer sells the most lottery tickets in Florida?”
Just given population centers, you’d think the biggest retailers would be in the biggest cities — Miami, Jacksonville, Tampa and so on — but you would be wrong.
According to numbers from the Florida Lottery, one retailer each in Jacksonville, Miami and West Palm Beach were in the top 10. But the top three locations for lottery sales in Florida were in McDavid (pop: 1,302), Campbellton (pop: 224) and Bonifay (pop: 2,722).
Given those population numbers, you can be forgiven for never having heard of these towns, especially if you’re reading this from South Florida. Because the location of those towns gives away why they’re such hot lottery sellers: They’re all in the Panhandle on the border with Alabama. And Alabamadoes not have a lottery. That’s allowed not only these three stores to place in the top three, but two Pensacola stores to finish elsewhere in the top 10 as well.
That could be changing soon. According to the Birmingham News, Alabama’s state legislature is considering a bill that would allow Alabamans to vote on whether to have a lottery. That would certainly affect sales in these small North Florida towns and move other locations to the top of the lottery-selling pack.
It may seem counterintuitive, but the top three lottery retailers in the state are in towns with populations less than 3,000. ]]>